Privacy Policy
How we collect, use, store, and protect personal information
1. Introduction
This Privacy Policy sets out how Tamed Marketing Pty Ltd ("Company", "we", "us", or "our") collects, uses, stores, discloses, and protects personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By accessing or using our website or services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
2. Scope of This Policy
This Policy applies to:
- Visitors to our website
- Clients and prospective clients
- Contractors, suppliers, and business contacts
- Users who interact with us via email, phone, social media, or digital platforms
This Policy does not apply to third-party websites, platforms, or services that we may link to or use as part of our service delivery.
3. Information We Collect
We may collect personal information including but not limited to:
- Name, business name, and contact details
- Email address and phone number
- Billing and invoicing information
- Business-related information provided for service delivery
- Communications between you and us
We do not intentionally collect sensitive information (as defined under the Privacy Act) unless required by law or with your explicit consent.
4. Client Campaign Data and Confidential Information
Important Clarification
While we may be granted access to client advertising accounts, analytics platforms, websites, or third-party tools for the purpose of providing services:
- We do not store, retain, archive, or independently hold confidential campaign data
- All campaign data remains within the relevant third-party platforms (e.g. Meta, Google, Shopify, TikTok, LinkedIn)
- We act solely as an authorised operator or manager, not a data controller of campaign data
- Upon termination of services, access is revoked and no client campaign data is retained by us
- Clients remain the data owner of all advertising, analytics, and campaign-related information
5. How We Use Personal Information
We collect and use personal information for purposes including:
- Providing and delivering our services
- Communicating with clients and prospects
- Managing accounts, billing, and administration
- Improving our services and website performance
- Legal, regulatory, and compliance obligations
We will only use personal information where it is reasonably necessary for our business activities.
6. Disclosure of Personal Information
We may disclose personal information:
- To contractors or service providers engaged by us (subject to confidentiality obligations)
- Where required or authorised by law
- To enforce our legal rights or respond to lawful requests from authorities
We do not sell, rent, or trade personal information.
7. Third-Party Platforms and Services
Our services may involve third-party platforms including but not limited to:
- Advertising platforms (Meta, Google, TikTok, LinkedIn)
- E-commerce platforms (Shopify, WooCommerce)
- Analytics and tracking tools
- Payment processors
We are not responsible for the privacy practices, data storage, or security of third-party platforms. Users and clients should review the privacy policies of those platforms independently.
8. Cross-Border Disclosure
Some third-party service providers may be located outside Australia. Where personal information is disclosed overseas, we take reasonable steps to ensure that such recipients comply with privacy standards substantially similar to the APPs.
9. Data Security
We take reasonable technical and organisational measures to protect personal information from:
- Misuse, interference, or loss
- Unauthorised access, modification, or disclosure
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
10. Data Retention and Destruction
We retain personal information only for as long as necessary to:
- Fulfil the purposes for which it was collected
- Comply with legal and regulatory obligations
When personal information is no longer required, we take reasonable steps to destroy or de-identify it.
11. Data Breaches
In the event of a data breach that is likely to result in serious harm, we will comply with the Notifiable Data Breaches (NDB) scheme under the Privacy Act and notify affected individuals and the Office of the Australian Information Commissioner (OAIC) where required.
12. Access and Correction
You may request access to, or correction of, personal information we hold about you by contacting us. We will respond within a reasonable timeframe and in accordance with the APPs.
13. Cookies and Tracking Technologies
Our website may use cookies or similar technologies to improve user experience and analyse traffic. You may disable cookies through your browser settings, though this may affect website functionality.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective upon publication on our website. Continued use of our services constitutes acceptance of the updated Policy.
15. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our handling of personal information, please contact us:
